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This page has the answers to some questions about Turnitin Text Matching and Turnitin GradeMark, frequently asked by students.

More information is available. The Turnitin page at My.Anglia has detailed instructions on how to create your Turnitin account and enter a class for the first time.

In addition, you may download a step by step Turnitin Student Guide (.pdf) to creating a Turnitin account, submitting a paper and viewing an Originality Report, and a step by step GradeMark Quick Start Guide to e-Submission (.pdf)

There is also a guide to viewing an originality report (.pdf), and a  quick online exercise available which will help you to interpret your Turnitin Originality Report.

Anonymity and Confidentiality

Can I make anonymous submissions to Turnitin? +

Yes, if the instructor has enabled the anonymous marking feature for the assignment. However, you will receive an Originality Report which does identify you, and your name will be revealed to the tutor when the assignment due date is reached.

Can I request that my work is not added to the Turnitin database? +

No. Work submitted to Turnitin, for the purpose of receiving an Originality Report or for e-submission to GradeMark, is automatically added to the database.

What happens to my work when I submit it to Turnitin? +

Your work will be matched against millions of online sources, web pages and other student papers and you will receive a report on the percentage of your text that matches with the sources.

Your final submission to a Turnitin assignment will remain on the Turnitin database. Please read the Turnitin Usage and Privacy policies before submitting your work.

Creating a Turnitin Account

How do I log in to Turnitin? +

If you are taking part in the GradeMark e-submission pilot, your Turnitin account will be created for you.  If you have previously created a Turnitin account for yourself, this will merge with the account created for you for GradeMark, so long as your name and email details are identical.

If you are creating an account to use the Turnitin text matching service only, the first time you wish to use it you need first to create your account.   Go to my.Anglia and click on Turnitin from the Application Links section.

Follow the instructions to create an account as a new user, using your Anglia student email address and creating your own password. You will also need a class ID and class password from your tutor so you can join your first class.

I can't log into my Turnitin Account.  Why not? +

Turnitin operates a US and a UK website.  Please ensure that the address line in your browser reflects the https://www.submit.ac.uk/en_gb/home web address, and not Turnitin.com.  You can also redirect from Turnitin.com to submit.ac.uk/en_gb/home  by selecting English(UK) in the language drop-down menu.

Turnitin has rejected my username and password, why is this?+

First of all, check that the address line of your browser reflects the https://www.submit.ac.uk/en_gb/home web address, and not Turnitin.com.  If you are at submit.ac.uk/en_gb/home, Turnitin will use your exact university email address to recognise you.  You must ensure that you use the exact spelling of the forename and surname in your university email address and include any numbers.

My tutor has given me a password.  Is this the one I have to use on my account?+

You will log in to your Turnitin account using your own email address and choice of password.

Once you are logged in to your account, to join your tutor's class, and/or to submit to GradeMark, you will need to know the class ID and the class password for that class, or you will find that you have been automatically added.

Can I use any email address to enrol in Turnitin? +

No, you should use your University email address to ensure that you are enrolled only once.

Matching

If I make multiple submissions to an assignment, will Turnitin report a match with my previous submission? +

No. If the instructor has allowed multiple submissions, each of your submissions will overwrite the previous submission, and will not match against it. Originality Reports will take at least 24 hours to generate if you make multiple submissions to the same assignment.

Will Turnitin match figures, diagrams and images? +

No. However, some work is currently being undertaken to develop software to match figures, diagrams and images, using image identification technology at TinEye.

What percentage of match with other text is evidence of plagiarism? +

This depends entirely on the nature of the assignment. So long as the assignment is properly referenced, even a very high percentage of match may not indicate plagiarised work.

Often students across the world are using the same books, and therefore may be including the same quotes. If these are properly referenced you are demonstrating good academic practice and there is no evidence of plagiarism.  You can work through the exercise 'Interpreting an Originality Report' which gives examples of plagiarised and non-plagiarised matched text.

You should talk to your tutor if you have any further concerns about your Originality Report.

Originality Reports

What is an Originality Report? +

An Originality Report (OR) is a report on how much of the text in your work, matches other text on the Turnitin database. The Turnitin database contains millions of student papers, electronic books and articles, and webpages.

Your OR will give you a percentage score, ie the percent to which your work contains words and phrases which match other sources, and details of the source.

How long does it take for an Originality Report to be generated? +

For short pieces of work it can take a few minutes. However, for longer pieces of work, such as dissertations, it could take a few hours or even days to receive an Originality Report.

There is always a 24-hour delay between ORs if you make multiple submissions to the same assignment.

Why does Turnitin say my Originality Report is ‘Not Available‘? +

Usually this is because your tutor has set up the assignment but has not allowed you to see the Originality Report. This is usually a mistake and you should talk to the tutor who gave you the class ID and class password.

How big is an Originality Report? +

An Originality Report is at least the same length as your original assignment, and usually longer.

Do I have to print out the entire Originality Report? +

No. You can restrict the number of pages you print in the print options menu.

Submitting Assignments

What happens when I submit my work to a Turnitin assignment? +

You will receive an email confirming receipt of your work. Then, within a few minutes, or sometimes longer depending on how busy the system is and how long your work is, you will receive an Originality Report in your Turnitin account.

Can I make multiple submissions to one assignment? +

Yes, if this option has been specified by the tutor (instructor) who has created the assignment, you will be able to make multiple submissions up to the expiry date of the assignment. However, for multiple submissions there will be a 24-hour gap between Originality Reports, so you should not leave it till the last minute before making your final submission.

Can I submit to different classes and assignments? +

Yes. Once you have created your account, you will be able to access all the assignments in any class so long as you have been given the class ID and password by the tutor.  If you have been given an account automatically, any classes you need to submit to will be automatically added to your Turnitin account.

What sort of files can I submit to Turnitin? +

Files submitted to Turnitin have to be in text format. Most of the usual formats are accepted, ie Word.

If you are having difficulty in getting Turnitin to accept your work, try saving it as .rtf first. PDF files must contain text. Scanned documents have to be sent through OCR (Optical Character Recognition) software before they can be submitted to Turnitin.

Is there a limit on the size of the file submitted to Turnitin? +

Yes. Files must contain more than 100 words. Accepted file formats must not be larger than 20 MB.

If your paper is too big, try removing pictures and diagrams before submitting it.

Technical Requirements

Will Turnitin work on my computer? +

You need to ensure that you have the following system requirements:

For Windows machines

  • 1.5GHz or faster processor
  • Microsoft® Windows®7, Windows® XP with Service Pack 2 or Windows Vista® with Service Pack 1
  • Firefox 3.0+, Internet Explorer 8.0+, Chrome 4+ or Safari 4+
  • Internet browser set to allow all cookies from Turnitin.com
  • 1GB (XP) or 2GB (Vista) of RAM or more recommended
  • 1,024x768 display or higher recommended
  • Broadband Internet connection is recommended

For Mac OS machines

  • Mac OS X v10.4.11+
  • Firefox 3.0+, Chrome 4+ or Safari 4+
  • Internet browser set to allow all cookies from Turnitin.com
  • 1GB of RAM or more recommended
  • 1,024x768 display or higher recommended
  • Broadband Internet connection is recommended

Turnitin Classes

What is a ‘class‘? +

A class is a virtual collection of students, just like a real class. A class could be students on a module, in a tutor group, or even a whole pathway or year group.

Once you have joined a class, you will be able to submit to all the assignments set for that class.

Do I need to enrol in Turnitin for each class? +

No, you need one account with Turnitin, but you need the class ID and password for each class from the tutors/lecturers (instructors) of each class.  If you are taking part in the e-submission pilot using Turnitin GradeMark, your account will be created automatically.  If you already have a Turnitin account, the two accounts will merge, so long as the account details - name and email address - are identical.

Can't find what you are looking for?

You can email Anglia Learning and Teaching or call us on 0845 196 2638.

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